We guarantee free shipping throughout the country.
All orders placed are set up and delivered within 2-6 business days.
You can pay for your online purchases by credit card, PayPal, Stripe...
Through our online shop sialormilano.it or at one of the stores listed on the “Points of Sale” page.
Certainly, our products act on the signs of skin aging by addressing all needs, in women as well as men.
The expiration date (PaO) is stated both on the label and on the pouch. It is expressed with a pictogram in the shape of an open jar completed by a number and the letter M=months . PaO indicates thetime interval in which a cosmetic can be used, after first opening, without generating undesirable effects.
Yes, all SIALOR MILANO® products are Nickel Tested.
Yes, all SIALOR MILANO® products are formulated with the intention of minimizing allergy risks through certified clinical trials.
We recommend using the products from the age of 25 as, from this age, the skin begins to show the first signs of aging. This is not to say that they cannot also be used by younger kids*. On the contrary, Sialor Milano products are also perfect for dry and sensitive skin types, and thanks to formulations with active ingredients with the highest levels of functionality, they make a difference at any age.
Yes, all SIALOR MILANO® products are dermatologically tested on pre-selected volunteers with sensitive skin.
In case of very sensitive skin, we recommend consulting a dermatologist before any application.
No, all SIALOR MILANO® products are not tested on animals, in compliance with European Cosmetic Regulation 1223/2009, which prohibits the marketing of products tested on animals.
All products are vegan as we do not use any ingredients of animal origin.
All SIALOR MILANO products are developed by an R&D Department with many years of experience in the pharmaceutical-cosmetology industry working alongside Italian production workshops that reflect the highest quality standards.
Select the items you wish to purchase by clicking “Add to Cart.” You can choose to continue shopping or go directly to order confirmation. Once you have added the products to your cart, click the “Check-out” button. Please note that to place an order on our site you will have to, first, register.
On the shopping cart page you will only be able to view the subtotal of your order including taxes. You will need to click on “Check-out” to add the discount code. Please note that our offers are valid only once per person, within the limits of available stock and cannot be combined with other offers.
Some products may be temporarily unavailable. In this case, we do our best to make them available again as quickly as possible.
Once your order and its payment have been confirmed, we will send you an email. If your order has been taken care of, you can find a summary of it in the “My Orders” section of your account. If you do not receive this email, your order may not have been registered. In this case, please contact us by e-mail(info@sialormilano.it).
Check that it didn’t end up in the “spam” folder. Search SIALOR MILAN in the search bar. If you can’t find the order confirmation email, please contact customer service(info@sialormilano.it) providing your full name, the email address you finalized the purchase with, and the shipping address.
No, once the order has been confirmed, it is no longer possible to change it as the products are already registered within the logistics database and are being prepared in order to ensure the shortest possible turnaround time.
If you forgot to add a product, you will necessarily have to proceed with a new order.
If you have mistakenly purchased a product, however, you can return the product once you receive the package.
No, once the order has been confirmed, it is no longer possible to cancel it as the products are already registered within the logistics database and are being prepared in order to ensure the shortest possible turnaround time.
If you have changed your mind, you will need to wait for your order to arrive and make a return by following the directions in the Returns and Refunds section.
All orders placed are set up and delivered within 2-4 business days.
All shipments are made by Poste Italiane courier service.
For purchases made during specific periods marked by holidays or promotions, regular delivery may not be guaranteed. SIALOR MILANO® and its partners will still make every effort to have orders shipped as soon as possible.
We guarantee free shipping throughout the country.
No, we currently only ship to Italy…Stay tuned!
No, once the order has been confirmed, it is no longer possible to proceed with the modification of the fields inherent to the shipping address as the products are already being prepared in order to ensure the shortest possible processing time.
Don’t worry! If the courier fails to deliver your package it will be activated.
We encourage you to contact SIALOR MILANO® customer service by providing the order number and all useful delivery data: street, house number, zip code, city, name on the intercom and possibly staircase number, interior number, building number.
We will strive to get your package back to you as soon as possible.
From the time you receive the shipping confirmation email, it can take up to 24h for the tracking to update and show you the order status correctly.
In fact, tracking is activated the moment your order is registered in Poste Italiane’s systems.
Please try again after a few hours or the following day.
In the event that the courier tried to make a delivery attempt but found no one, a second delivery will automatically be rescheduled for the next business day.
In case the courier has already made the 2 delivery attempts, the stock will be activated. In the latter case, please contact SIALOR MILANO® customer service to provide guidance on unblocking the stock.
You can create an account by clicking on the account icon in the upper right corner (next to the shopping cart) and clicking on“Create Account“
We encourage you to check your “spam” folder, and if you find it, we suggest you move it to the “inbox.”
In case you do not find it, please contact SIALOR MILANO® customer service specifying the email address you entered during registration.
You can sign up for the SIALOR MILANO® newsletter from the box at the bottom of each page of the website.
We encourage you to check your “spam” folder, and if you find it, we suggest you move it to the “inbox.”
In case you do not find it, please contact SIALOR MILANO® customer service specifying the email address you entered during registration.
If you no longer wish to receive the newsletter, you can unsubscribe independently by clicking on the “unsubscribe” button at the bottom of the last communication you received or by contacting SIALOR MILANO® customer service.
The beating heart of Italian Skin Care meets research and scientific innovation to formulate nutraceuticals and cosmeceuticals-high in active ingredients and high in bioavailability-capable of promoting skin rejuvenation from within.
Monday to Friday
08:30–12:30 / 13:30–17:30 (Italian time zone)
Mail: info@sialormilano.it
© 2024, Sialor Milan – Designed by Red Velvet Studio Srl
